Elements and Performance Criteria
- Complete strategic planning activities
- Research, assess and identify the need for development and change and consult all relevant people in an appropriate way
- Clarify, negotiate and agree with key stakeholders and target groups, goals and objectives consistent with the purpose and philosophy of the organisation
- Recognise risks associated with implementing the strategy and take steps to maximise outcomes to ensure compliance with duty of care and meet all objectives
- Evaluate the proposed strategy against existing programs and services, and identify gaps
- Carry out negotiations in a way that generates support and takes account of key stakeholder views
- Identify and assess financial cost and resource requirements
- Where required resources are not immediately and readily available, make submissions to potential relevant funding sources
- Implement appropriate structures to oversee task as relevant
- Manage implementation of new program or service
- Develop implementation plans to suit a variety of contexts and to cope with contingencies
- Provide appropriate support to those involved in implementing the strategy to ensure original aims and objectives are pursued
- Establish, monitor and regularly review, policies and procedures to manage the use of staff, equipment and other physical assets
- Convey to relevant personnel all operational details including timeframes, resources, staffing limits and financial procedures, in an appropriate manner
- Develop a budget and monitor expenditure and resources in line with organisation procedures and planned outcomes
- Implement project or strategy in line with all relevant guidelines and legal requirements
- Establish and manage organisation and operational arrangements
- In conjunction with key clients and stakeholders, determine a structure consistent with purpose, philosophy and roles of organisation, and which meet industrial, legal and policy requirements
- Develop documentation systems and processes to ensure all legal requirements are met, and submit them to relevant decision-makers for authorisation as appropriate
- Maintain and keep required records to ensure legal organisation and statutory requirements are met
- Develop appropriate promotional activities and direct at stakeholders, target groups and relevant personnel within the organisation to optimise effectiveness and support
- Undertake appropriate evaluation and reporting
- Devise evaluation process and related techniques to collect and analyse data and ensure it meets the needs of decision-makers, funding organisations and other people and groups with stake in program or service being evaluated
- In consultation with relevant people, define criteria to be used to judge the value and effectiveness of the program or service
- Actively seek views of interested parties at regular time intervals and use to inform the ongoing development and implementation of the program or service
- Regularly monitor progress in implementing the program or service against the agreed plan
- Use evaluation information for revision, ongoing development and implementation of program or service